Privacy Policy

• When you provide data to create an account with us.
• When you create and manage your business profile.
• When you manage your product information.
• When you use our services and communication tools
• When you uploaded any document to our website.
• When you provide information through our website.
• When you subscribe our premium membership plan.

We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser, and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. If you access our website with your mobile device, we may automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information, and IP address. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Policy.

We use the information we collect or receive:

• To send administrative information to you for related to your account, our business purposes, and/or for legal reasons. We may use your personal information to send you the product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
• Deliver targeted advertising to you for our Business Purposes and/or with your Consent. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness. [ For more information, see our Cookie Policy].
• Request Feedback for our Business Purposes and/or with your Consent. We may use your information to request feedback and to contact you about your use of our Website.
• To protect our Website for Business Purposes and/or Legal Reasons. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention).
• To enforce our terms, conditions, and policies for our business purposes and as legally required.
• To respond to legal requests and prevent harm as legally required. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
• For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our website, products, services, marketing, and your experience. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our website, products, services, marketing, and your experience.

• Conditions of Use
• Seller Program Policies
• Help Department
• Most Recent Purchases
• Your Profile and Community Guidelines

• search or shop for products or services in our marketplace;
• add or remove an item from your cart, or place an order through or use Mega Grain Services;
• download, stream, view, or use content on a device or through a service or application on a device;
• provide information in Your Account (and you might have more than one if you have used more than one e-mail address or mobile number when shopping with us) or Your Profile;
• talk to or otherwise interact with our Alexa Voice service;
• upload your contacts, including access to mobile device contacts for certain services;
• configure your settings on, provide data access permissions for, or interact with an Mega Grain device or service;
• provide information in your Seller Account, Restaurant Central Account, Service Provider Account, or any other account we make available that allows you to develop or offer software, goods, or services to Mega Grain customers;
• offer your products or services on or through Mega Grain Services;
• communicate with us by phone, e-mail, or otherwise;
• complete a questionnaire, a support ticket, or a contest entry form;
• upload or stream images, videos or audio or other files while using Mega Grain Services;
• use our services such as Prime Video;
• compile Playlists, Watchlists, Wish Lists or other gift registries;
• participate in Discussion Boards or other community features;
• provide and rate Reviews;
• specify a Special Occasion Reminder; or
• employ Product Availability Alerts, such as Available to Order Notifications.

• Right to information - The purposes for processing Personal Information and the rights of the individual.
• Right to access the Personal Information that is processed.
• Right to erasure (”Right to be forgotten”).
• Right to rectification.
• Right to restriction of the processing.
• Right to object (opt-out) to processing.

• Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.
• Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website.

• Security We use cookies to enable and support our security features, and to help us detect malicious activity violations of our Terms and Conditions.
• Performance, Analytics, Research & Advertising Cookies help us learn how well our website and web tools perform in different locations. Cookies also help us to maintain, develop, protect and improve the services provided through the Platform, manage Your account, etc. We also use these to understand, improve, and research products, features, and services, including when you access this website Megagrain.com from other websites, applications, or devices such as your work computer or your mobile device. We also use third-party cookies to improve and personalize our marketing messages/communications with you.

Control cookies

You are always free to delete cookies that are already on your computer through your browser settings, and you can set most browsers to prevent them from being added to your computer. However, this may prevent you from using certain features on the Website.

• Identifying information such as your name, address and phone numbers
• Payment information;
• Your age;
• Your location information;
• Your IP address;
• People, addresses and phone numbers listed in your Addresses;
• E-mail addresses of your friends and other people;
• Content of reviews and e-mails to us;
• The personal description and photograph in your Profile
• Voice recordings when you speak to Alexa;
• Images, videos and other content collected or stored in connection with Mega Grain Services;
• Information and officially valid documents regarding identity and address information, including PAN numbers;
• Credit history information;
• Corporate and financial information; and
• Device log files and configurations, including Wi-Fi credentials, if you choose to automatically synchronize them with your other Mega Grain devices.

• the internet protocol (IP) address used to connect your computer to the internet;
• login, e-mail address, and password;
• the location of your device or computer;
• content interaction information, such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloads, and network details for streaming and download quality, including information about your internet service provider;
• device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures;
• Mega Grain Services metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application, information about uploaded images and files such as the file name, dates, times and location of your images);
• version and time zone settings;
• purchase and content use history, which we sometimes aggregate with similar information from other customers to create features
• the full Uniform Resource Locator (URL) clickstream to, through, and from our websites, including date and time; products and content you viewed or searched for; page response times, download errors, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs);
• phone numbers used to call our customer service number; and
• images or videos when you shop in our marketplace using Mega Grain Services.

• updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily;
• account information, purchase or redemption information and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising or other services;
• information about your interactions with products and services offered by our affiliates;
• search results and links, including paid listings (such as Sponsored Links);
• information about internet-connected devices and services linked with Alexa; and
• credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

• updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily;
• account information, purchase or redemption information and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising or other services;
• information about your interactions with products and services offered by our affiliates;
• search results and links, including paid listings (such as Sponsored Links);
• information about internet-connected devices and services linked with Alexa; and
• credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

• status of recent orders (including subscriptions);
• your complete order history;
• personally identifiable information (including name, e-mail, password, and address book);
• payment settings (including payment method information, promotional certificate, and gift card balances and 1-Click settings);
• e-mail notification settings (including Product Availability Alerts, Delivers, Special Occasion Reminders and newsletters);
• recommendations and the products you recently viewed that are the basis for recommendations (including Recommended for You and Improve Your Recommendations);
• shopping lists and gift registries (including Wish Lists);
• your content, devices, services, and related settings, and communications and personalized advertising preferences;
• content that you recently viewed;
• voice recordings associated with your account;
• Your Profile (including your product Reviews, Recommendations, Reminders and personal profile);
• If you are a seller, you can access your account and other information, and adjust your communications preferences, by updating your account in Seller Central .
• If you are a restaurant, you can access your account and other information, and adjust your communication preferences, by updating your account in Restaurant Central;
• If you are a service provider listing on our Service Provider Network, you can access your account and other information, and adjust your communication preferences, by updating your account in Service Provider Central;